MEET THE TEAM
Call Centre Manager
Jeff has made his way up the call centre ladder, with over 18 years experience in the industry. As a proficient call centre manager, he gets results from his dedicated team of agents through commitment, coaching, and instilling company values. Jeff constantly reviews each campaign, seeking ways to improve efficiency and ensuring best practice business methods continue throughout the call centre.
Marketing & Events
A smart and savvy team player with great depth in Marketing and New Business development. Experienced IT and Brand Development. Walks the talk, energised and results driven.
An experienced and knowledgeable IT manager. Igor’s role includes managing our Network & Telecommunication infrastructure. He is a Microsoft Certified IT Professional and an experienced Systems Administrator.
Migara (Migs) Kaluwila
Director & New Business
12 years senior operation roles in call centre environments covering New Business, Financial Reporting, Contract Management. Has in-depth experience in relationship management, planning and organising contracts. Has a philosophy of going the extra mile.
Business Development Manager
Wayne brings over 20 years’ experience in the Contact Centre arena, hiring, training and building campaigns.
As well as owning a number of his own businesses, Wayne has worked across a wide range of industries, worked with some of New Zealand largest organisations, is experienced in executing multi-channel campaigns for clients of various sizes, coordinating and bringing together the right team members in order to meet the clients’ objectives.
Wayne also has managed large sales teams in some highly competitive markets and knows the value of quality leads and what it can do to the ROI of any business. Has in-depth knowledge of computer systems and processes, database management, strategic planning and team building; developed through a solid background in sales, sales management and business development