MEET THE TEAM
Call Centre Manager
Jeff has made his way up the call centre ladder, with over 18 years experience in the industry. As a proficient call centre manager, he gets results from his dedicated team of agents through commitment, coaching, and instilling company values. Jeff constantly reviews each campaign, seeking ways to improve efficiency and ensuring best practice business methods continue throughout the call centre.
Marketing & Events
A smart and savvy team player with great depth in Marketing and New Business development. Experienced IT and Brand Development. Walks the talk, energised and results driven.
Accomplished Information Technology and Computer Specialist with more than 15 years of experience in IT, Cyber Security and Networking. Being self-educated in the IT field has a strong desire to find the best solution for each project involved. Passionate about creating a sustainable IT environment and providing support.
Migara (Migs) Kaluwila
Director & New Business
Migara is a highly accomplished business and accounting professional with over 18 years of experience in senior financial and operational roles within call center environments, specializing in new business, relationship and contract management, planning and financial reporting. A commercially astute strategic thinker, he has a philosophy of going the extra mile to deliver results, believing that high achievement requires a combination of teamwork, creativity, effective systems, and a culture of continuous challenge and improvement.
Business Development Manager
Wayne brings over 20 years’ experience in the Contact Centre arena, hiring, training and building campaigns.
As well as owning a number of his own businesses, Wayne has worked across a wide range of industries, worked with some of New Zealand largest organisations, is experienced in executing multi-channel campaigns for clients of various sizes, coordinating and bringing together the right team members in order to meet the clients’ objectives.
Wayne also has managed large sales teams in some highly competitive markets and knows the value of quality leads and what it can do to the ROI of any business. Has in-depth knowledge of computer systems and processes, database management, strategic planning and team building; developed through a solid background in sales, sales management and business development